News, Rants, Social

Twitter muzzled?

UPDATE: Chris Anderson (@TEDchris) was right when he told me that this change would be for the better back in 2009. I accept now in hindsight that my initial reaction was perhaps mostly nostalgic about a future that couldn’t technically and socially exist. As the amount of my followers keept rising, it was becoming self-evident that the changes were needed. Nevertheless, I still feel some of the initial feeling of exciting serendipitous chaos that made Twitter very special back then is gone. I guess I’m still a bit nostalgic. What do you think?

Original post below:

This morning I read a blog post over at Read Write Web (RWW) that caught me by surprise. I recommend you read it too. It seems that twitter has removed what I consider an essential feature in their latest update.

I was so surprised that I wrote a comment in the emotional heat of the moment over at RWW and I decided to republish it here later on. My initial thoughts were as follows:

I’m quite appalled that twitter seems to me to be self confident – if not almost smirk – with removing a setting that potentially alters the mechanics of conversing and discovering on twitter on a fundamental level; In other words making twitter less like, well, twitter.

I find the idea of not listening to 2% of their user base quite grand. Did they do the maths? That’s not a tiny amount of people, is it? My guess is, that there are a lot of the early twitter adopters and evangelists in those 2% too.

Another bet of mine is that most of those 2% are most certainly not confused by the @ reply ‘system’. It’s inaccurate, not threaded and tracked – but who cares? It’s ‘the twitter way’ and some learned to live comfortably with it.

I’m also willing to bet that a much higher percentage was living under the illusion that they were getting every single public tweet from the people they were following and didn’t know that twitter was censoring and deciding what they could and could not see.

As to the topic of context, I personally find parts of the 2008 twitter blog post referred to in the comments over at RWW completely out of touch.

From the post:
“1) You should feel free to @reply people and not worry about it being out of context to some of your followers. In general, they won’t see it.”

To me, twitter is not instant messaging or email. To me, one of the most important aspects about twitter is enabling discovery, stumbling upon new interesting people, sparking curiosity, reading different perspectives. Why take all that away? I’m flabbergasted. Speechless.

Would it hurt too much to just leave the [promiscuous] setting as default OFF, but there to turn ON for the users who are comfortable with it?

Are there economical incentives involving either business plans or prohibitive cost-benefit ratios precluding it? If so, twitter should be up front and transparent about it.

Please bring ‘promiscuous’ back. I don’t want to have to subscribe to the RSS feed of every single user that I’m following in my reader of choice to get the complete unadulterated twitter stream (even from users that may have blocked me).

@blacktar

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Rants, Social

Conversational Snake Oil?

There’s been some discussion about marketing and ‘the Conversation’ lately – or more perhaps more accurately an ‘ Anti-Conversation’ meme in the making.

Brian Oberkirch recently blogged about it too, which inspired me to share my take.

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Personally, I think Bill Hicks nailed it with regards to marketing in general. ;)

On another note, markets are conversations. That genie is out of the bottle.

Marketing depts, product depts, and hired marketing agency guns must clue up and take a good honest look at their position – then enter the Conversation in an honest, professional, and constructive way – if it makes sense. Not to be confused with marketing like a chat bot for serving customers, that’s a marketing tool that uses conversation, not conversational marketing.
No doubt that there are a lot of companies that will not benefit significantly from – heck, should not even consider – ‘conversational marketing’, if there ever was such a thing. I guess I just can’t think of many right now, but I’m sure there are others than say personnel mines and cluster bomb manufacturers that should perhaps hold back on the conversation sauce.

The bottom line seems to me that it has taken nine years for the Cluetrain Manifesto to grow into mainstream marketing. That may be considered a lifetime in Internet years, but then again, marketing as we know it was never particularly quick to adapt.

To me it’s like this with every new concept, disruptive change or meme? It’s just the hype cycle gone full circle. At the end of it, you’ll have clueless snake oil peddlers on every street corner desperately trying to cash in on a saturated market. In the end we just can’t stand it anymore. Tired and wary from the multichannel onslaught of buzzword abuse, we welcome any change – perhaps sometimes too rash and noncritical – creating a situation ripe for fleeting counter trends and anti-movements. Alas, the circle starts anew.

On another further note, could this emerging anti-conversation ‘movement’ be a conscious self-serving marketing ploy snowballing from a handful of self appointed social media marketing prophets trying to (re)position them from the quacks and to the gushing edge of Intarweb marketing?

You tell me.

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Rants, Social

So, where are you from?

I hail from the southern most town (no, I didn’t write it and I wonder why there’s nothing about the imense drug problems there) of Norway called Mandal. It’s a tiny little place internationally speaking with its ca. 14.000 inhabitants. Like many other people growing up in tiny places I moved out as soon as I could. That was 13 years ago. Much has happened since then and I currently find myself living in Cologne, Germany.

For those of you who may not know, Mandal is a coastal town, surrounded by beaches, small islands and the ocean. Growing up and living a five minutes walk from the coastline, I fell in love with the ocean at an early age. (For those of you who may not know, Cologne is like 200 Km from the (Dutch) coast). I do travel back to Mandal once a year to see family and friends, but from time to time I find myself missing the beaches, the islands and the ocean – even just the smell of it all.

As I find myself going through the images I shot of the coastline visiting Mandal last Christmas, the thought occurs to me that you too may have left somewhere. That you too may be missing some aspects of what you left behind. I thought I’d share what I’m missing by posting the images on flickr and invite you to have a look.

I would be thrilled to know what you’re missing by sharing your story – perhaps even with links to images – in the comments!

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Lessons Learned, Rants, Software

Licensed to ill?

I get to do cool things with Plone. Sometimes I even get to do it together with cool friends. On one such occasion we are using a very capable PDF generator called PDFlib to generate print quality PDFs through Plone. The actual version we are using is PDFlib Personalization Server (PPS) version 6. PDFlib is license based. More precisely it costs money for PPS licenses. Fair enough. In the course of our project (iconic brand customer to be publicized at later stage) we discovered that we needed more production servers to balance the load, so more servers were ordered.

What we then learned is that the PDFlib PPS v6 does not exactly play nice with new dual core based servers; PPS v6 treats each core as one separate CPU, each requiring a separate license. That is to say the licensing costs per CPU per server has now doubled. The standard price of a single PPS license is € 1350,- (ca USD 1852,-) . In the meantime the current version of PDFlib has matured to 7 which requires only one license per server, albeit a more expensive one.

As PPS v6 is already running in a mission critical system, upgrading to v7 is not an option at this time. All the servers in our new data center have at least dual core Xeon CPUs, adding to the dilemma. I called PDFlib Germany thinking they would be sensible, having changed the licensing for the better with v7. No dice.

No retroactive license change for v6. No flexible migration deals. No nothing.

I could either upgrade all existing servers to the more expensive single server license v7 (and additional licenses for each new server) or buy a single v6 license for each and every core. I would not mind paying something for a single server license upgrade for v6, but the limited options provided by PDFlib at the moment are just plain stupid in my opinion; I have the choice between the plague or cholera.

Update: We are currently considering throwing out PDFlib and using Reportlab instead. Reportlab is lacking some features, but the added development needed to reportlab is possibly outweighed by the senseless PDFlib license costs. Further more, it would be cool to be able to add functionality to reportlab and release it back to the open source community!

Do you think this is a lame clever business decision by PDFlib? Let them know. Do you think I’m wrong? Let me know. Have you ever been left hanging from changes to hardware and/or licensing? I’d love to hear about your predicament and how you dealt with it.

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